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  Consent-Health & Human Services   # 24.       
Board of Supervisors Public Health  
Meeting Date: 02/27/2024  
Brief Title:    Third Amendment to Agreement 14-25 with American Medical Response
From: Nolan Sullivan, Director, Health and Human Services Agency
Staff Contact: Brian Vaughn, Community Health Branch Director, Health and Human Services Agency, x8771
Supervisorial District Impact: Countywide

Subject
Authorize the Chair to execute the third amendment to Agreement No. 14-25 with American Medical Response to extend the term of the Agreement through April 1, 2024 for the provision of emergency ambulance services, Advanced Life Support and Critical Care Transports in the Exclusive Operating Area of Yolo County. (No general fund impact) (Sullivan)
Recommended Action
Authorize the Chair to execute the third amendment to Agreement No. 14-25 with American Medical Response to extend the term of the Agreement through April 1, 2024 for the provision of emergency ambulance services, Advanced Life Support and Critical Care Transports in the Exclusive Operating Area of Yolo County.
Strategic Plan Goal(s)
Thriving Residents
Safe Communities
Reason for Recommended Action/Background
Pursuant to Division 2.5 of the California Health & Safety Code, the County has designated the Yolo County Public Health Department, now a part of the Health and Human Services Agency (HHSA) to be the Local Emergency Medical Services Agency (LEMSA) for the purpose of the administration of emergency medical services (EMS) within the County. Division 2.5 of the Health and Safety Code confers specific authorities and responsibilities upon a LEMSA, including but not limited to developing a local plan through which it may establish one or more exclusive operating areas (EOAs) and, through a competitive process approved by the State Emergency Medical Services Authority (State EMS Authority), contracting with one or more ambulance providers for the provision of ambulance services in the designated EOA or EOAs pursuant to the local plan.

Yolo County EMS Agency (YEMSA) has developed a local plan, approved by the State EMS Authority, for the establishment of a single EOA covering the entire County, and the selection of a single ambulance provider to provide specified ambulance services, including Emergency Ambulance Services with advanced life support (“ALS”), and critical care transport (“CCT”) for all areas within the EOA.

On February 25, 2014, the original contract (“Agreement 14-25”) with American Medical Response was approved by the Board awarding complete exclusivity of the emergency ambulance services, ALS, and CCT for a five (5) year period, with an optional (5) years extension. On February 26, 2019, the Board then approved an amendment authorizing a five (5) years extension of Agreement No. 14-25 through February 28, 2024. On June 8, 2021, the Board approved the second amendment to Agreement No. 14-25 authorizing a revision to Exhibit 1 – Ambulance Price Sheet.

On April 12, 2023, the County via General Services Department, Procurement Division (“GSD”) started the procurement process seeking a qualified and experienced provider through a Request for Proposals (“2023 RFP”) process for a new contract award to furnish these specified ambulance services, following the end of Agreement 14-25. Following the recommendation of a multi-disciplinary panel RFP Review Committee a notice of intent to award was issued to American Medical Response West (our current provider) on August 8, 2023. 

Now HHSA, in collaboration with YEMSA, requests a brief extension of Agreement 14-25 through April 1, 2024, to allow adequate time to complete negotiations with AMR West on a new contract award as a result of the 2023 RFP. HHSA believes this extension is in the best interest of the County to extend the Agreement 14-25 based on satisfactory service and to ensure continuity of specified ambulance services in the County while providing ample time for County staff to collaborate with partner agencies regarding the new contract for services.

Performance Measures included in this Agreement are as follows:
Performance Measures are not being changed with this amendment.
Collaborations (including Board advisory groups and external partner agencies)
County Counsel has approved this Amendment as to form.
Yolo County Fire Chiefs
Yolo County Emergency Medical Care Committee (EMCC)
Woodland Memorial Hospital
Sutter Davis Hospital
American Medical Response
Competitive Bid Process/Vendor Performance
On July 1, 2013, the YEMSA started the procurement process through a Request for Proposals (“2013 RFP”) seeking a qualified and experienced provider to furnish emergency ambulance, ALS, and CCT.
 
On October 22, 2013, at its regular meeting, the Board issued the contract award via Agreement 14-25 to American Medical Response after determining this provider had submitted the proposal that attained the highest overall point score under the RFP scoring methodology and best serves the overall interests of the County.

On April 12, 2023, seeking a qualified and experienced provider to furnish these specified ambulance services following the end of this agreement, the County issued an RFP (2023 RFP). The solicitation was open for 86 days. On or about May 10, 2023, the County held a proposers’ conference.  On or about August 1st, 2023, Proposers were provided an opportunity to give an oral presentation to the County. On August 8, 2023 following the recommendation of a multi-disciplinary RFP Review Committee, the County issued a notice of intent to award to American Medical Response West.

Additional information regarding the Competitive Bid Process is provided below, including a summary of the solicitation evaluation criteria.

Evaluation Criteria Included in RFP
  • Organizational Experience (pass/fail)
  • Key Leadership Experience (pass/fail)
  • Reference Letters (pass/fail)
  • Financial Condition, Budget, and Financial Sustainability (pass/fail)
  • Evidence of Ability to Provide Performance Bond or Irrevocable Letter of Credit (pass/fail)
  • Legal History (pass/fail)
  • Evidence of Insurance or Ability to Obtain Insurance (pass/fail)
  • System Requirements (5 points)
  • Response Time Standards (30 points)
  • Clinical Performance Standards (40 points)
  • Ambulance Deployment and System Status Plan (50 points)
  • Vehicles (15 points)
  • Medical Supplies and Equipment (10 points)
  • Personnel (105 points)
  • Opportunities with Fire Services (20 points)
  • Hospital and Community Requirements (15 points)
  • Disaster Preparedness/Response (20 points)
  • Quality Management (50 points)
  • Electronic Patient Care Report (15 points)
  • Dispatch Requirements (25 points)
  • Financial and Administrative Requirements (35 points)
  • System Enhancements (10 points)
Performance
The Department confirms American Medical Response has performed satisfactorily on the current agreement.

Fiscal Impact
Fiscal impact (see budgetary detail below)
Fiscal Impact (Expenditure)
Total cost of recommended action:    $   0
Amount budgeted for expenditure:    $   0
Additional expenditure authority needed:    $   0
One-time commitment     Yes
Source of Funds for this Expenditure
$0
Explanation (Expenditure and/or Revenue)
Further explanation as needed:
No general funds are required by this action. This agreement has potential to generate revenue to cover costs to YEMSA for the administration, oversight, development of, and reinvestment in emergency medical services in the County.
Attachments
Att. A. Third Amendment

Form Review
Inbox Reviewed By Date
Nolan Sullivan Nolan Sullivan 02/22/2024 04:36 PM
Financial Services Laura Liddicoet 02/22/2024 04:45 PM
County Counsel Hope Welton 02/22/2024 04:51 PM
Kimberly Hood Kimberly Hood 02/22/2024 05:06 PM
Cindy Perez Cindy Perez 02/22/2024 05:07 PM
Form Started By: Emily Covey Started On: 02/22/2024 03:32 PM
Final Approval Date: 02/22/2024

    

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