In an effort to improve accuracy and reduce errors in payroll and benefit administration, the County Administrator’s Office has formed the Human Resources Payroll Best Practices Workgroup, a cross-departmental team consisting of staff from CAO, ITSD, Human Resources, and the Department of Finance. This workgroup has drafted the attached action plan. This action plan (Att A.) has 6 major action steps:
- Identifying training and cross-training needs
- Mapping business processes
- Developing written standard operating procedures
- Reconciling the payroll revolving fund
- Ongoing QA/QC measures
- Identifying ongoing staffing or organization operational resources to support implementation
The workgroup is currently focused on action steps 1 and 2 and anticipates completing action steps 1-3 by the end of the current fiscal year. It is contemplated that action step 4, reconciliation of the payroll revolving fund, would be a priority project for the internal audits division and would be completed by the end of the calendar year. Action steps 5-6 would be ongoing processes designed to ensure that payroll and benefits administration has regular QA/QC functions embedded in its business processes to proactively identify and resolve any data, processing, or reporting issues.
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