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Consent-Health & Human Services # 32.
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| Board of Supervisors |
Service Centers |
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| Subject |
| Approve second amendment with CommuniCare Health Centers, Inc. to extend the term through September 30, 2018 and increase the contract by $77,500 for a maximum amount of $387,500, to provide Mental Health services for the period July 1, 2017 through September 30, 2018. (No general fund impact) (Larsen) |
| Recommended Action |
Approve second amendment with CommuniCare Health Centers, Inc. to extend the term through September 30, 2018 and increase the contract by $77,500 for a maximum amount of $387,500, to provide Mental Health services for the period July 1, 2017 through September 30, 2018.
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| Strategic Plan Goal(s) |
Thriving Residents
Safe Communities
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| Reason for Recommended Action/Background |
CommuniCare Health Centers, Inc. currently provides both mental health and substance use treatment services to families participating in the California Work Opportunity and Responsibility to Kids (CalWORKs) program via a contract with the Yolo County Health and Human Services Agency (HHSA).
During fiscal year 2017-18, HHSA determined that is was necessary to split the mental health and substance use services currently combined in this contract with CommuniCare into separate contracts.
- The substance use services for CalWORKs clients will be incorporated into the new substance use continuum of services that will be implemented beginning July 1, 2018. HHSA released a request for proposals (RFP) for all substance use services in February 2018, and is currently in the process of finalizing contracts with several different service providers.
- HHSA also released a RFP for the CalWORKs Mental Health services component in May 2018. Proposals for that RFP are due on July 2, 2018, and HHSA expects that it will take several months to complete the vendor selection process and finalize a contract with the selected vendor.
The amendment recommended in this agenda item will extend the mental health portion of the existing contract with CmmuniCare for an additional three months, through September 30, 2018. This extension is intended to ensure that services continue for CalWORKs families while HHSA completes the competitive bidding process for these services.
Performance Measures included in this Agreement are as follows:
Scope
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To provide mental health treatment services for California Work clients in Yolo County. |
Program Purpose
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CommuniCare Health Centers, will provide mental health assessments, referrals, and outpatient treatment to any eligible Yolo County residents that fit the target population of this contract. |
Program Information
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CommuniCare Health Centers is an FQHC in Yolo County, California which specializes in mental and physical health services, and dental services. CommuniCare Health Centers offers a unique opportunity to Yolo County residents by providing all of these services within their agency allowing for a more comprehensive treatment approach to address client needs. They are a certified/licensed or license-eligible mental health staff in order to provide comprehensive ongoing mental health treatment to their beneficiaries. |
| PM1: How much did we do? |
Customers
Units of Service |
Bi-annually completed reports (unless information is captured in CalOMS in which case the 15-day rule applies):
a) Demographic Data, including but not limited to:
- Number of beneficiaries served, by age, gender, race/ethnicity, culture if known, or disability (e.g., hearing impaired, seeing impaired, wheel-chair bound)
b) Service Data, including but not limited to:
- Type and quantity of services provided
- Progress, disposition and/or outcome of client treatment
- Date, time, and location of service provided
- Referrals/coordination for other services (including, but not limited to: mental health, and physical health) and referral disposition
- Total number of beneficiaries who completed their treatment episode
c) Participant Progress Reports, including but not limited to:
- Satisfactory or non-satisfactory progress with current treatment plan.
- Revisions to existing treatment plans.
- Start of new plan or end of plan.
Complete Monthly:
- Total number of new participants referred to vendor during month.
- Number of carry over participants and their activity.
- Total number of cases that were assessed and the assessment date during the month
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| PM2: How well did we do it? |
| 2.1 |
Bi-annually: Customer Satisfaction Surveys (POQI): Consumer satisfaction surveys shall be administered twice annually with results submitted to the County. |
| 2.2 |
Quarterly: Initiation, Engagement, and Retention Rates
- Initiation Rates:
Number and percentage of beneficiaries who receive at least 1 service (individual, group, collateral, or case management) within 14 days of a diagnosis being established by your facility
- Engagement Rates:
Number and percentage of beneficiaries who receive two or more services (individual, group, collateral, or case management) within 30 days of a diagnosis being established by your facility
- Retention Rates:
Number and percentage of beneficiaries who stayed for a minimum of two weeks that completed their entire treatment episode. |
| 2.3 |
Complete Monthly: No Show, Refusal of Service and Timeliness
- No Show Rates: Number and percentage of cases closed due to No Show (No show equals three (3) or more missed appointments) during the months.
- Refusal of Service Rates: Number and percentage of cases closed due to refusal of services prior to an assessment during the month.
- Timeliness Rates: Number and percentage of referrals assessed within fifteen (15) days of receipt.
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PM2: How well did we do it? |
| 3.1 |
Bi-annually completed reports. Outcome Data, including but not limited to:
- Number of beneficiaries who completed successfully that did not return for another treatment episode within 6 months
- Number of beneficiaries who successfully met 75% or more of their treatment goals
- Number of beneficiaries successfully meeting their treatment goals that are fully engaged in Welfare to Work services (working, in-school, subsidized employment or job-training) within three (3) months of completion of their treatment plan.
*HHSA will provide engagement statistics based on completion numbers from contractor. |
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| Collaborations (including Board advisory groups and external partner agencies) |
County Counsel has approved as to form.
CommuniCare |
| Competitive Bid Process |
On May 21, 2018, the Yolo County Health and Human Services Agency (HHSA) issued a Request for Proposals (RFP) from qualified community based organizations to provide CalWORKs Mental Health Treatment services. The RFP was open for approximately six weeks, and staff offered potential bidders an opportunity to ask questions during a Mandatory Bidders’ Conference on May 29, 2018. Responses are due on July 2, 2018. Once all proposals have been received, HHSA will form a multi-disciplinary panel to review the proposals and select a qualified bidder.
Request for Proposals (RFP) Service Requested: California Work Opportunity and Responsibility to Kids (CalWORKs) Mental Health
Evaluation Criteria Included in RFP
- Qualification & Experience (70 points)
- Description of Vendor Operations (10 points)
- Proposer’s Approach to Project (50 points)
- Demonstrated Competence/Past Performance (30 points)
- Responsiveness/Responsibility (20 points)
- Quality and Completeness of Submitted Proposal (30 points)
- Financial Stability (15 points)
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EVENT |
DATE |
TIME |
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County Issues RFP |
May 21, 2018 |
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**Mandatory Bidder’s Conference |
May 29, 2018 |
10:30 AM |
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Deadline for Written Comments and Questions Posted on BidSync |
June 5, 2018 |
4:00 PM |
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Deadline Proposal Due |
July 2, 2018 |
4:00 PM |
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County Completes Evaluations and Issues Intent to Award Letter(s) |
July 9, 2018 |
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Anticipated Date to Board of Supervisors for contract approval |
July 24, 2018 |
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Anticipated Contract Start Date |
October 1, 2018 |
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| Fiscal Impact |
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| Source of Funds for this Expenditure |
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Explanation (Expenditure and/or Revenue) |
| Further explanation as needed: |
No County general funds are required by this action. The total cost of the Agreement in fiscal year 2018-19 is $77,500, and this cost is included in the HHSA Recommended Budget for fiscal year 2018-19.
The breakdown of funding for this Agreement is as follows:
| Program |
Fiscal Year 2017-18
July 1, 2017 through June 30, 2018 |
Fiscal Year 2018-19
July 1, 2018 through September 30, 2018 |
Total |
| CalWORKs |
$310,000 |
$77,500 |
$387,500 |
| Total |
$310,000 |
$77,500 |
$387,500 |
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