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Regular-General Government # 35.
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| Board of Supervisors |
County Administrator |
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| Subject |
| Receive update on County Service Areas. (No general fund impact) (Blacklock/Gabor) |
| Recommended Action |
| Receive update on County Service Areas. |
| Strategic Plan Goal(s) |
Operational Excellence
Safe Communities
Sustainable Environment |
| Reason for Recommended Action/Background |
In July 2016, the County Service Area (CSA) program was transferred to the County Administrator's Office to provide additional oversight and resources. An administrative support team was formed to maintain the systems and services in place, improve customer service and assess the short- and long-term needs of each CSA and the overall program. A strike team was formed that initiated the process until December of 2016, at which time the program oversight transitioned to the Manager of Operations & Strategy with continued support from accounting staff.
Attached is the CSA Action Plan for 2017 with status updates. Also attached is an inventory of recommendations from recent LAFCo Municipal Service Reviews of CSAs and the County's response. Many of the recommendations have also been addressed in the past year.
Below, please find key accomplishments in 2017, next steps in 2018 and emergency issues.
Key Accomplishment in 2017 include:
- Increased Transparency:
- Online quarterly financial reports with input from advisory bodies
- CSA charges and related documentation online
- Reports related to services provided (i.e., water quality) online
- E-notifications of online resources and other announcements
- Expanded Customer Service:
- Multi-staffed, single point-of-contact via phone and e-mail
- Enhanced resources online
- Fiscal Health:
- Multiple accounting staff assigned
- Direct charges, budgets, revenue, income and fund balances evaluated going back 5 years
- General Fund contingency set aside in 2017-18 for CSAs
- Operational Excellence:
- Evaluation of Yolo County Flood Control & Water Conservation District (YCFC&WCD) assistance with CSAs and master contract for services
- Contract with Ponticello Enterprises to provide project management and engineering expertise
- Review and consolidation of past records
- Advisory Committees:
- Regular meetings scheduled and held
- Procedures manual created
- Dunnigan CSA:
- Lighting retrofit project complete
- El Macero CSA:
- Medians re-landscaped per Governor's drought executive order
- Road Improvements Project initiated
- North Davis Meadows CSA:
- Water project design near complete following significant change in course; residents engaged and informed along the way
- County loans acquired to bridge gap in water project and address operating deficit in sewer fund
- Multiple sewer system failures addressed and system assessed/improved for greater long-term health and cost savings
- Contract with YCFC&WCD for short- and long-term storm drainage management
- Wild Wings CSA:
- Multiple water and waste water system failures addressed
- Water and waste water systems expertise brought in to assess operators and operations; course corrections made as needed
- Engineering firms contracted with to assess water and waste water systems, and update Engineer's Fee Report to support appropriate charges; course corrections made as needed
- Replacement of water meter sending units and enhancements to water usage statements
- Contract with YCFC&WCD for short- and long-term pond and storm drainage management
Next Steps in 2018:
- CSA System Audit:
- Review of processes and systems related to CSAs with goal of understanding challenges and critical issues, ultimately making recommendations to improve overall management
- Additional Engineer's Fee Report updates and Prop 218 proceedings likely
- Standard Operating Procedures for each CSAs;
- El Macero CSA:
- Road Improvement Project
- Evaluation of future road needs
- Possible Prop 218 process
- North Davis Meadows CSA:
- Completion of water connection project design and rate study, Prop 218 proceedings
- City water service agreement
- Application for State Revolving Fund
- Construction bid process; initiation of construction
- Wild Wings CSA:
- Completion of water and waste water assessments and Engineer's Fee Report update
- Comprehensive Capital Improvement/Replacement Plan
- Likely Prop 218 proceedings
- Increased oversight of water and waste water operations
- Engineer's Fee Report for golf course and Capital Improvement/Replacement Plan
Emerging Issues:
- Results of CSA systems audit with the following outcomes anticipated:
- Measures to strengthen Prop 218 compliance and reporting
- Evaluation of services provided and related fee updates
- Enhancements to accounting practices
- Corrective actions
- Standard Operating Procedures for each CSA
- Wild Wing water supply
- Condition of Wild Wings waste water system
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| Collaborations (including Board advisory groups and external partner agencies) |
| CSA Advisory Committees, Yolo County Flood Control & Water Conservation District |
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| Fiscal Impact |
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| Source of Funds for this Expenditure |
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Explanation (Expenditure and/or Revenue) |
| Further explanation as needed: |
| CSA activities are primarily funded by direct charges. However, with this year's Adopted Budget, the Board set aside $100,000 to address issues related to the lack of attention paid to CSAs over time. The CSA System Audit is being funded with $40,000 of this contingency which has already been appropriated. |
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