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Consent-Community Services # 22.
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| Board of Supervisors |
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| Subject |
| Approve an amendment to the service agreement with Tyler Technologies to include a business license management module to the existing service agreement. The cost of the additional work is $32,601, with annual costs of $19,476. (No general fund impact) (Echiburu/Lindbo) |
| Recommended Action |
| Approve an amendment to the service agreement with Tyler Technologies to include a business license management module to the existing service agreement. The cost of the additional work is $32,601, with annual costs of $19,476. |
| Strategic Plan Goal(s) |
| Operational Excellence |
| Reason for Recommended Action/Background |
A Request for Proposals was completed in 2018 to replace the existing software for building and planning permits management. The contract was awarded to Tyler Technologies. The Service Agreement was approved by the Board of Supervisors on March 26, 2019 (see Attachment A - Staff Report and Service Agreement).
Unfortunately, the business license module was mistakenly omitted from the RFP and was not included in the awarded service agreement. The business license module is an essential function required to manage issuance and annual invoicing of business licenses.
This oversight was not realized until the installation work for permitting software was already underway. The most efficient way to rectify this situation is to complete an amendment to the service agreement to add the business license software component. The service agreement amendment can be found as Attachment B.
The cost of the contract amendment will be paid for with business license fees. If the cost of the program is greater than the fee revenue, this could result in an increase in fees. |
| Collaborations (including Board advisory groups and external partner agencies) |
| Department of Finance |
| Competitive Bid Process |
Tyler Technologies participated in the competitive bid process through an RFP in 2018, bid number PPWSRFPKV1801. The Service Agreement was awarded to Tyler in March of 2019 (Reference BOS Minute Order 19-48, Approved Agreement Number 19-59).
A sole source justification (Attachment C) for this service agreement amendment has been processed and approved through the Department of Finance. |
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| Fiscal Impact |
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| Source of Funds for this Expenditure |
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Explanation (Expenditure and/or Revenue) |
| Further explanation as needed: |
| The cost of the amendment to the service agreement was previously budgeted in the total anticipated cost of implementation of this change in data systems. Ongoing costs will be funded through businesses license fees. In the event costs exceed fee revenue for the business license program this could result in a proposal for a fee increase. |
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