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Consent-Community Services # 33.
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| Board of Supervisors |
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| Subject |
| Approve two change orders to the service agreement with Tyler Technologies for $27,500 to include additional services requested during user acceptance testing and adding an additional interface integration to the existing service agreement for building and planning permits management. (No general fund impact) (Echiburu/Villa) |
| Recommended Action |
| Approve two change orders to the service agreement with Tyler Technologies for $27,500 to include additional services outlined during user acceptance testing and add an additional interface integration to the existing service agreement for building and planning permits management. |
| Strategic Plan Goal(s) |
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Robust Economy |
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| Reason for Recommended Action/Background |
A Request for Proposals was completed in 2018 to replace the existing software for building and planning permits management. The contract was awarded to Tyler Technologies. The Service Agreement was approved by the Board of Supervisors on March 26, 2019, then revised November 19, 2019 for the addition of the business license module (see Attachment A - Initial Staff Report and Service Agreement and Amendment).
During the User Acceptance Testing, it was determined that additional services would be required to revise case type, work classes and workflows for a more user-friendly system. To obtain operational excellence, an additional interface is requested allowing the Energov system to transmit data to the CAMS platform already utilized by the department.
The cost of the contract amendment will be paid for with building fees. If the cost of the program is greater than the fee revenue, this could result in an increase in fees. |
| Collaborations (including Board advisory groups and external partner agencies) |
| Department of Finance, Information Technology Department |
| Competitive Bid Process |
| Tyler Technologies participated in the competitive bid process through an RFP in 2018, bid number PPWSRFPKV1801. The Service Agreement was awarded to Tyler in March of 2019 (Reference BOS Minute Order 19-48, Approved Agreement Number 19-59). |
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| Fiscal Impact |
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| Source of Funds for this Expenditure |
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Explanation (Expenditure and/or Revenue) |
| Further explanation as needed: |
| The cost of the amendment to the service agreement was previously budgeted in the total anticipated cost of implementation of this change in data systems. |
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